LiveVox - The Industry's First Integrated, Hosted Dialing Solution

Applications

LiveVox VoIP Dialer offers an application development process that allows essentially any business process to be designed and developed as a voice-based interactive process. A sample of applications that have been used to deliver customer self service and outbound contact include the following applications:

Request for information or forms
Balance inquiry
Funds transfer
Bill payment
Invoice status
Account activation
Password resets
Outbound service notifications (e.g. arrival times, closures, service availability or termination)
Purchase order placement and tracking
Schedule a delivery / pickup
Book a flight, seat assignment and check flight status
Collections
Technical support queuing