Dialing Features Campaign Management Business Intel Platform Hosted Dialer Features

LiveVox offers the only VoIP dialing platform that integrates all voice applications (Outbound, Inbound and Automated Call Distributor) into a hosted solution for credit and collections organizations.

Click Here to compare your true per-minute rate to the unlimited dialing capacity of LiveVox.

Try our Productivity Calculator to see the ROI and the Productivity Gains you can achieve with LiveVox.

Feature Rich, Customer Driven

 

LiveVox is the Market’s Premier Hosted Dialer.

We had a clear destination in mind: Deliver a robust, user-friendly tool that offer unparalleled productivity gains and labor costs savings without the cost and limitations of legacy dialers.

We continue to evolve so our clients continue to have the edge. We are constantly developing additional features, functionality and product upgrades for our clients. View a list of our complete Hosted Dialer Features

Follow the links below for detailed descriptions of current LiveVox features:

Dialing Features

The first provider to integrate an ACD, which powers the groundbreaking Agent Desktop Feature, LiveVox runs five times faster than any legacy dialer and can double or triple agent productivity. Agent Desktop allows LiveVox to provide call pacing and routing tools unmatched by limited broadcast products.

Campaign Management

LiveVox gives full control to supervisors and managers with complex campaign management features. You can quickly and simply execute dialing strategies and focus on increasing productivity for your organization.

Business Intelligence & Analytics

Detailed analytics in real time. All the tools to gauge campaign success and ROI. Continually refine and improve your campaigns.

Platform & Integration

LiveVox is the patent holder for the carrier-grade, SIP-based hosted dialer. This allows LiveVox to offer unlimited calling capacity, higher quality and lower cost than premised-based dialers or hosted broadcast messengers.

 

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