Education

As a historic number of graduates enter an uncertain market, loan providers are faced with a greater burden to ensure proper returns.

LiveVox helps creditors guide the often inexperienced consumer through the loan process by enhancing pro-active customer contact strategies and lowering overall campaign costs.

Benefits:

• Facilitate efficient interactions and timely payments with self-service portals and secure payment lines on-demand
• Reduce late payments and delinquency rates with systematic account and program alerts
• Reach more consumers with multi-lingual voice talents and multiple inbound and outbound contact channels
• Create new strategies with in depth reporting and a dedicated business analytics team
• Reduce burden on in-house IT groups with customer support and maintenance included at no additional cost.
• Streamline contact application deployment with a single platform