Education

As a historic number of graduates enter an uncertain market, loan providers are faced with a greater burden to ensure proper returns.

LiveVox helps creditors guide the often inexperienced consumer through the loan process by enhancing pro-active customer contact strategies and lowering overall campaign costs.

Benefits:

  • Facilitate efficient interactions and timely payments with self-service portals and secure payment lines on-demand
  • Reduce late payments and delinquency rates with systematic account and program alerts
  • Reach more consumers with multi-lingual voice talents and multiple inbound and outbound contact channels
  • Create new strategies with in depth reporting and a dedicated business analytics team
  • Reduce burden on in-house IT groups with customer support and maintenance included at no additional cost.
  • Streamline contact application deployment with a single platform


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