Government

As budgets tighten, government agencies require a solution that is cost efficient, wide-reaching, and easy to implement.

LiveVox partners with government entities to deliver services in a cost efficient manner by eliminating capital investment requirements and lowering operating expenses.

LiveVox’s user-friendly applications and dedicated client services team help further focus resources on meeting department goals while features such as multilingual voice talents reach a changing demographic.

With multiple campaign options, such as national disaster alerts or customized tax payment options, LiveVox enables the public sector to lower budgets and improve results.

Benefits:

  • Scale operations according to need with capacity on-demand
  • Mulitple contact channels for on-demand campaigns
  • Automated contact options to ensure the most productive use of agents
  • Empower your IT group with a solution that compliments the skills sets of existing personnel
  • Gain insight on your audience with extensive data center and reporting capabilities
  • Serve a diverse audience with multilingual voice talents
  • PCI-certification helps ensure the security of sensitive data
  • Customizable role-based security controls system access


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