MPLS Cost Efficiency

Leverage ongoing cost efficiency with Agent VoIP, a direct IP/MPLS telephony configuration for faster deployment, better quality, and upfront and ongoing cost efficiency.

In this configuration LiveVox can reduce the ongoing operating expenses associated with contact center hardware.

Benefits

• Reduce CapEx and operating expenses
• Eliminate contact center technology maintenance
• Reduce T1/DS3 expenses
• Leverage carrier relationships or LiveVox PSTN connections
• Eliminate complex infrastructure of TDM or Hybrid VOIP solutions

Features of Agent VoIP

• MPLS & IP PBX integration – LiveVox comes already integrated with major carriers and IP/PBXs, reducing proprietary voice integration and speeding deployment.

• Carrier interoperability – Leverage existing carrier relationships or utilize LiveVox’s direct connection to the PSTN

• Improved QoS – MPLS delivers improved QoS for the scale needed by large organizations and simplifies multi-site management