MPLS Cost Efficiency

MPLS Cost Efficiency

Leverage ongoing cost efficiency with Agent VoIP, a direct IP/MPLS telephony configuration for faster deployment, better quality, and upfront and ongoing cost efficiency.

In this configuration LiveVox can reduce the ongoing operating expenses associated with contact center hardware.


  • Reduce CapEx and operating expenses
  • Eliminate contact center technology maintenance
  • Reduce T1/DS3 expenses
  • Leverage carrier relationships or LiveVox PSTN connections
  • Eliminate complex infrastructure of TDM or Hybrid VoIP solutions


Features of Agent VoIP:

  • MPLS & IP PBX integration – LiveVox comes already integrated with major carriers and IP/PBXs, reducing proprietary voice integration and speeding deployment
  • Carrier interoperability – Leverage existing carrier relationships or utilize LiveVox’s direct connection to the PSTN
  • Improved QoS – MPLS delivers improved QoS for the scale needed by large organizations and simplifies multi-site management

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