VoIP Dialer Inbound Contact
Increase efficiency and productivity – automatically.
LiveVox’s powerful IVR (Interactive Voice Response) technology allows you to optimize in bound call processing. It automatically answers select calls and offers a variety of automated transaction choices, including information requests, account activation and updates, order placement and tracking, and payments.
Interactive self service can greatly improve the efficiency of your call centers. Agent productivity increases as they only speak with debtors who require assistance resolving their debt issues.
All-in-one solution.
The LiveVox VoIP Dialer is different. It’s unlike premise-based solutions that require separate equipment and costly integration between dialers, IVRs and ACDs. And it’s unlike many hosted dialing solutions that provide just one piece of the solution.
Instead, LiveVox delivers an integrated solution with outbound dialing, inbound self service and an ACD. One solution. One management console. One application interface. One agent login.
Delivering calls across the globe.
LiveVox’s Inbound Contact is a simple, powerful and effective solution for single or multiple-site call centers. LiveVox Inbound Contact capabilities include:
Flexible. Simple.
LiveVox’s hosted solution eliminates complexity. There’s no need to buy and deploy equipment. LiveVox tailors it to meet your unique business needs across outbound, inbound and call routing applications. It can be up and running quickly, delivering near term impact on your performance.
Consider a new approach. Consider LiveVox.
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