LiveVox v/s Premised Dialers LiveVox v/s Hosted Broadcast Outbound Dialing Inbound Dialing Campaign Management Compliance Resource Center

LiveVox offers the only VoIP dialing platform that integrates all voice applications (Outbound, Inbound and Automated Call Distributor) into a hosted solution for credit and collections organizations.

Click Here to compare your true per-minute rate to the unlimited dialing capacity of LiveVox.

Try our Productivity Calculator to see the ROI and the Productivity Gains you can achieve with LiveVox.

Break Free from the Restraints of Legacy Dialers

Consumer behavior has changed. Now change your approach.

LiveVox has revolutionized the perceptions of dialers. We will run five times faster than any legacy dialer and we will double your Right-Party Connects.

Take advantage of the full LiveVox solution for outbound campaigns.

Agent Desktop

• Powered by patented Integrated ACD
• Real-time Agent Interface and login reduces abandons; improves call pacing and drives Skills Based Routing
• Integrated screen pop prepares your agent for better talk off
• Customized result codes powers critical campaign and agent analytics

Right-Party Scripting (RPC Opt In)

• Utilizes outbound IVR to transfer only RPCs to your agents
• Doubles RPCs; increases RPC rates
• Manage volumes, increase penetration,
• Weed out bad numbers so your agents don’t have to

Quick Connect

• Replicates core dialer functionality
• Eliminates dialer pause through direct agent connections
• Powers QuickTrace, the industry’s first skiptracing automation tool

SmartMessage

• Unattended messaging with the ability to gauge exact ROI
• Know exactly the callbacks generated and dollars earned – never blast with blinders on. You cannot spare the expense
• Customized scripting lets you send the right message the right way

Scalable with no Capital Expense Required
Avoid the tradeoff between expensive capacity increases and wasted costs due to lower agent productivity.

 

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