VoIP Dialer Outbound Contact
Reaching debtors is the foundation of every collections campaign. For 20 years, the industry has relied on the unique capabilities of premise-based dialers. Automated dialing and answering machine detection drove agent productivity, but that automation comes at a high cost.
Upfront investments for hardware, agent licenses, phone lines and voice boards are prohibitive. Management is forced into tradeoffs between the expense of increasing capacity and the cost of lower agent productivity due to insufficient call volumes.
Not exactly optimal conditions for operating a business in the highly competitive billing and collections industry.
At your service
For the first time, you can get all the core capabilities of a premise-based dialer in a hosted, on-demand solution. No more dialer hardware. No more dialer licenses. No more voice boards. No more capital expenditures. No more annual support agreements. No more capacity constraints.
LiveVox offers infinite dials and infinite possibilities.
LiveVox’s VoIP Dialer is designed with innovative features to greatly improve operational performance:
LiveVox has packaged all the voice applications – outbound, inbound and automated call distribution -- into one integrated service.
It’s about time.
It’s about maximizing the time your agents connect with the right party. It’s about minimizing the time your debtors wait on hold. It’s about eliminating the IT resources spent supporting legacy systems. It’s about developing effective strategies with company-wide metrics at management’s fingertips.
And it’s about time you could choose to replace your legacy dialer.
It’s time to consider a different approach. Consider LiveVox.
Back to Top
