Predictive Dialer, ACD, IVR, Call Recording Delivered From The Private VoIP Cloud
Integrated Dialer, ACD, IVR and Call Recording on a Burstable Cloud Platform
LiveVox delivers a new approach that fundamentally alters the way technology is deployed in the call center.
The Private VoIP Cloud has substantial capabilities that remove longstanding operational constraints for the multi-site, multi-shore contact center.
A patented, PCI compliant, SIP-based platform simplifies multi-site deployment and centralized control. With private networks utilizing VoIP dialer, ACD and IVR deployment can be more cost efficient and secure than hardware.