Compliance Suite

The pattern across industries is for regulations to increase, not lessen, and the cost of compliance has never been greater.

LiveVox provides a platform for our clients to manage compliance even as client demand or regulations change. Users are now able to streamline compliance across all their contact centers while simultaneously customizing specific campaigns.

Benefits:

• Simplify multi-site compliance and controls
• Table-based contact compliance features customized via GUI
• Flexible platform adapts even as regulations change

Key compliance features include:

• PCI compliant; third-party audited infrastructure
• End-to-end PCI compliant payment lines
• Click-to-call manual dialing for cell phones
• Account penetration settings
• State dialing configuration GUI
• Enterprise-wide, 100% call recording
• Manual dialing curfews
• Real-time agent monitoring & reporting
• National DNC (Do-Not-Call) option