The Industry’s First Integrated, Hosted Dialing Solution
Increasing right-party connects and agent productivity are critical to your success. But outdated, complex and costly premised-based dialers — the kind that force tradeoffs and constrain how you operate — continue to be a challenge.
Until now.
The LiveVox VoIP Dialer takes a completely different approach. Utilizing an advanced, hosted platform, LiveVox integrates outbound dialing, IVR and ACD applications in a single solution.
This is the first hosted dialing solution to replicate all key features of your traditional dialer. No more dialer licenses. No more provisioning costly voice lines and infrastructure. No need to invest upfront cash to acquire and maintain legacy systems.
The game has changed.
LiveVox incorporates innovative features to increase right-party contacts and agent productivity. Agent Desktop allows you to know which agents are available to take calls. Intelligent Call Pacing optimizes outbound call volumes so agents connect with more debtors, while decreasing wait times and abandoned call rates.
Imagine visibility into global operations from your desktop. Imagine unlimited call capacity, unconstrained by legacy dialer hardware. Imagine increasing agent productivity and collecting more money.
Imagine all this at the lowest total cost of ownership in the market. No long-term contracts or capital expenditures.
Imagine no more.
The reality is here with LiveVox.
